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Did you purchase the product online, or was there an access certificate (serial number)?

If the product was purchased through an access certificate, you must first register the serial number before you can log in to use the product.

If the product was bought online (through the ecatalog), you must bookmark it immediately after linking to the start page and always access it though the bookmark. If the bookmark is corrupted or was not created properly, then you can re-authenticate and recreate it.

To register an access certificate (serial number):

• Have your access certificate handy. (You may not share a serial number with anyone else. The serial number provides access for one person for a subscription period. Then you must buy a new one. This can be purchased through the South-Western Catalog.)
• Click on the Register button.
• Then click the link at the bottom of the page and follow the prompts.

To login when you have registered your access certificate (serial number):

• Have your username and password that you created during registration handy. (A copy of this is automatically emailed to you when registration is completed.)
• Click on the Login button.
• Then click on the Enter Here link under "I registered INTACCT Financial (or Managerial) Accounting via an Access Certificate or I am an Instructor. "
• Enter the username and password you created when you registered.

How to Reauthenticate (general instructions):

• Click the Login button.
• Click on the Enter Here link under " I purchased INTACCT Financial (or Managerial) Accounting through the online catalog." It will bring up an instructions page.
• Click the Reauthenticate now! link at the bottom of the instructions page.
• Enter your Thomson store username and password. This will open up your smart receipt.
• Click on the order number link for that purchase and you will see the Access Online link.
• Click on the Access Online link.
• Then, before clicking on the Continue button you need to bookmark it. This keeps your subscription information in the link. Once you go past the Continue button and back up to the start page it will not work correctly. In Netscape, Bookmark this page for future access. In IE, add this page to Favorites.
• Next time you want to access, use the bookmark you created. Your Bookmark/Favorites link will be called "INTACCT", followed by the module name, unless you change it.
• Then click the Continue button to enter INTACCT.

For future visits from the same computer:

• Follow your Bookmark/Favorites link to INTACCT.
• Click the Continue button to enter INTACCT. If access is denied, follow the re-authentication procedure.

Forgot your password? Click here to have it reset.

**If you still can't solve your problem, click here to contact our technical support team.